Ecommerce Operations Expert

2 days ago

Gujranwala, Punjab, Pakistan beBeeEcommerce Full time $40,000 - $60,000
Operations Expert for E-commerce Growth

An ambitious and innovative operations expert is sought to spearhead e-commerce growth across customer service, fulfillment, marketing, and product management.

The ideal candidate will possess a deep understanding of the e-commerce ecosystem, including Shopify, Etsy, and associated apps, with excellent problem-solving skills and attention to detail.

Key Responsibilities:

  • Strategic Operations Management: Lead and optimize operations across customer service, fulfillment, marketing, and product management.
  • E-commerce Mastery: Leverage expertise in e-commerce software to enhance business efficiency and drive growth.
  • Data Analysis: Collect and clean operational data to identify trends and patterns, generate insightful reports, and utilize data visualization tools.
  • Customer Experience: Deliver outstanding customer service through platforms like Gorgias, understand customer grievances, and solve issues.
  • Marketing & Growth: Partner with marketing teams to develop targeted campaigns, optimize email flows, and create high-performing landing pages.
  • Project & Fulfillment Management: Oversee end-to-end fulfillment processes, ensuring efficiency, accuracy, and alignment with quality standards.
Qualifications:
  • A proven track record of at least one year of success in operations or e-commerce management.
  • Exceptional organizational skills with the ability to manage multiple priorities.
  • Strong problem-solving abilities with an analytical mindset.
  • Effective communication and collaboration skills.
  • Commitment to personal and professional growth, embodying values of craftsmanship and candor.

Seniority level: Entry-level

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Technology, Information and Internet

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