
Technology Process Leader
6 days ago
VIRTUAL FORCE INC. is seeking a Technology Process Leader to oversee and optimize our IT service management processes.
About the Role:- Develop and implement effective IT service management processes to achieve business objectives
- Manage and improve incident, problem, change, and release management processes
- Lead the ITSM team and foster a culture of high performance and continuous improvement
- Collaborate with stakeholders to drive strategic initiatives and achieve business outcomes
- Maintain ITIL best practices across the organization
- Monitor and report on key performance indicators (KPIs) for IT services
- Negotiate and manage vendor relationships and contracts related to ITSM tools and services
- Bachelor's degree in Information Technology, Computer Science, or related field
- Minimum 8 years of experience in IT Service Management
- Strong knowledge of ITSM tools and technologies
- Excellent leadership and team management skills
- Strong analytical and problem-solving abilities
- Excellent communication and interpersonal skills
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Technology Leader Position
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Process Optimization Specialist
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Knowledge Discovery Manager
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Chief Technology Officer
3 weeks ago
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Senior Project Leader
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Technology Executive Leader
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Digital Transformation Leader
6 days ago
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Business Process Engineer
2 weeks ago
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4 days ago
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