
Customer Experience Leader
23 hours ago
We are seeking a highly motivated Customer Experience Leader to join our team at Next Age Technologies (Pvt) Ltd. The successful candidate will have a strong background in contact management and excellent leadership skills.
Key Responsibilities- Develop and implement strategies to improve customer satisfaction and loyalty
- Collaborate with cross-functional teams to identify opportunities for process improvement
- Analyze data to measure the effectiveness of customer experience initiatives
- Communicate results and recommendations to senior leadership
- Bachelor's degree in a relevant field or equivalent experience
- At least five years of experience in contact management or a related field
- Excellent communication and interpersonal skills
- Ability to analyze data and make informed decisions
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Customer Experience Specialist
1 week ago
Lahore, Punjab, Pakistan Mindbridge Full timeCustomer Experience Specialist (Non Voice)We are Pakistan's largest English language-based outsourcing company and specialize in managing customer care services and back-office processes for global leaders in technical support, banking, telecom, transportation, and retail. Through world-class human resources, a strong management focus, dedicated business...
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Customer Experience Leader
2 days ago
Lahore, Punjab, Pakistan Motive Full timeAbout the PositionMotive seeks an experienced Customer Success Manager to join our team. As a key member of our Commercial Segment, you will be responsible for driving client success and retention.Your primary focus will be on developing and executing strategic plans to optimize client outcomes, while also identifying new business opportunities.To succeed in...
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Customer Success Leader
6 days ago
Lahore, Punjab, Pakistan Premier DLC Private Limited Full timeJob Description:We are looking for a highly skilled and experienced Customer Success Leader to join our team at Premier DLC Private Limited. The ideal candidate will have a strong background in customer success, with experience in managing customer relationships, developing solutions, and driving revenue growth.Key Responsibilities:Develop and maintain...
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Customer Experience Specialist
4 weeks ago
Lahore, Punjab, Pakistan Mindbridge Full timeWho We AreWe are Pakistan's largest English language-based outsourcing company and specialize in managing customer care services and back-office processes for global leaders in technical support, banking, telecom, transportation, and retail. Through world-class human resources, a strong management focus, dedicated business units, and a comprehensive...
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Customer Experience Associate
2 days ago
Lahore, Punjab, Pakistan LiveChat World Wide Full timeLiveChat World Wide Job OpportunityWe are seeking a highly skilled and dedicated Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will play a vital role in delivering exceptional customer service and support.About the RoleThis is an exciting opportunity to work with a global leader in the live chat industry. As a...
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Customer Service Representative
23 hours ago
Lahore, Punjab, Pakistan ACE Customer Services Full timeJob Description:We are seeking a reliable and skilled Customer Service Representative to act as a communication point for emergency and non-emergency calls. Your primary responsibility will be to receive requests, transmit messages, and track vehicles.The ideal candidate must possess excellent communication skills and the ability to remain calm and composed,...
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Customer Experience Specialist
4 weeks ago
Lahore, Punjab, Pakistan Mindbridge Full timeCustomer Experience Specialist (Non Voice)We are Pakistan's largest English language-based outsourcing company and specialize in managing customer care services and back-office processes for global leaders in technical support, banking, telecom, transportation, and retail. Through world-class human resources, a strong management focus, dedicated business...
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Dispatcher / Customer Service Executive
2 weeks ago
Lahore, Punjab, Pakistan ACE Customer Services Full timeWe are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages, and track vehicles.The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergencies. You must be able to multitask and take the appropriate...
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User Experience Leader
2 weeks ago
Lahore, Punjab, Pakistan StudyWise Full timeAbout the RoleAs a User Experience Leader, you will be responsible for designing and enhancing web and mobile user interfaces to ensure a seamless user experience.You will conduct UX research, wireframing, and prototyping to improve website usability and conversions, and work with developers to implement responsive, visually appealing, and high-performing...
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Employee Experience Leader
2 days ago
Lahore, Punjab, Pakistan Devsinc Full timeOur Ideal CandidateWe are looking for an Employee Experience Leader who can ensure a positive experience for employees through well-structured HR processes. The ideal candidate will have 5+ years of experience in HR operations, preferably in the IT industry.Required Skills and QualificationsEducation: Bachelor's or Master's degree in HR, Business...
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Customer Solutions and Growth Leader
2 weeks ago
Lahore, Punjab, Pakistan Unilever Brazil Full timeGrow with Us as a Customer Solutions and Growth LeaderDescription: We're seeking a talented and experienced Customer Solutions and Growth Leader to join our team. As a key member of our customer solutions team, you'll play a vital role in driving business growth through effective sales strategies, building strong relationships with customers and internal...
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Brand Experience Leader
4 days ago
Lahore, Punjab, Pakistan MindWhiz Full timeMindWhiz is seeking a seasoned Brand Experience Leader to drive our brand's creative vision and strategy. As a key member of our creative team, you will work closely with our clients to understand their needs and develop creative solutions that meet their goals.About the RoleThe ideal candidate will have a strong understanding of brand strategy and a proven...
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Servaid Pharmacy Leader
2 weeks ago
Lahore, Punjab, Pakistan Servaid Pharmacy (Pvt) Ltd. Full timeServaid Pharmacy LeaderServaid Pharmacy (Pvt) Ltd. is committed to delivering exceptional customer experiences through our Home Delivery services.Job Description:We are seeking a highly motivated and experienced leader to join our team as a Servaid Pharmacy Leader.Key Responsibilities:Develop and implement strategies to improve customer satisfaction and...
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Customer Experience Manager
22 minutes ago
Lahore, Punjab, Pakistan Vanilla by Hafsa Zulfiqar Full timeWe're seeking a customer experience manager to oversee our social media presence and ensure a seamless customer experience.Key ResponsibilitiesTake charge of our social media platforms, ensuring they're up-to-date and engaging.Develop and implement strategies to improve customer satisfaction and loyalty.Collaborate with our delivery service team to ensure...
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Customer Experience Liaison
23 hours ago
Lahore, Punjab, Pakistan TozCall Full timeAbout the JobJoin TozCall as a Customer Experience Liaison and play a vital role in shaping our customers' experience. Your responsibilities will include configuring and troubleshooting our product to resolve customer technical issues.As a key member of our team, you will work closely with internal teams to ensure timely resolution of customer complaints,...
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Department Leader
5 days ago
Lahore, Punjab, Pakistan METRO Pakistan (Pvt) Limited Full timeJob Title: Department LeaderWe are seeking a skilled Department Leader to join our team at METRO Pakistan (Pvt) Limited. As a key member of our operations team, you will play a critical role in ensuring the smooth day-to-day running of our dry goods department.About METRO Pakistan (Pvt) LimitedMETRO Pakistan (Pvt) Limited is part of METRO GROUP's sales...
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Customer Experience Coordinator
2 weeks ago
Lahore, Punjab, Pakistan aesthetics lab by tibbi Full timeWe're on the lookout for a skilled Customer Experience Specialist to join our passionate and dynamic team at Aesthetics Lab by Tibbi in Lahore, Punjab.The successful candidate will have a strong background in customer service and communication, as well as a keen interest in the aesthetics and beauty industry.Job Description:Provide exceptional customer...
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Manager of Customer Experience
2 weeks ago
Lahore, Punjab, Pakistan M&S Ventures Full timeAbout the JobThis is a mid-senior level full-time job that requires strong customer satisfaction, communication, and customer service skills. The ideal candidate will have a Bachelor's degree in Business Administration, Customer Service, Communications, or a related field.You will be responsible for managing customer interactions, ensuring prompt and...
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Customer Experience Specialist
2 days ago
Lahore, Punjab, Pakistan LiveChat World Wide Full timeCustomer Experience Specialist LiveChat World Wide, Pakistan Responsibilities:Maintain a positive, empathetic, and professional attitude toward customers at all times to provide exceptional Customer Experience.Respond promptly to customer inquiries, complaints, and queries.Communicate with customers through various channels including calls, chats, and...
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Customer Experience Manager
2 weeks ago
Lahore, Punjab, Pakistan Servaid Pharmacy (Pvt) Ltd. Full timeCustomer Experience ManagerServaid Pharmacy (Pvt) Ltd. is seeking a Customer Experience Manager to lead our Home Delivery team.Key Responsibilities:Ensure compliance with key performance indicators (KPIs) of the Home Delivery department.Achieve sales targets as per agreed plans through effective leadership and coaching.Handle inbound home delivery requests,...