Service Delivery Professional

Delivery Associates (DA) is a global consultancy helping the public sector deliver lasting impact through effective implementation. With roots in Deliverology and over a decade of experience, we support leaders from strategy to execution. Our remote team works worldwide with governments and philanthropies to scale results.We're committed to diversity,...

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Job Title: IT Service Delivery ExpertService Delivery Manager Job Description:In today's fast-paced business environment, ensuring seamless delivery of IT services is crucial for success. As a skilled Service Delivery Manager, you will be responsible for overseeing the service delivery process, guaranteeing that all services meet agreed-upon service level...

IT Service Delivery ExpertWe are seeking an enthusiastic and detail-oriented IT service delivery professional to support the execution of IT service management projects based on industry-recognized best practices.Key Responsibilities:Assist in implementing and maintaining ISO 20000-based IT service management systems (ITSM) or framework.Support service...

Service CoordinatorWe are seeking a dedicated Service Coordinator to play a crucial role in managing service level agreements (SLAs) and ensuring the consistent delivery of high-quality IT services.Coordinate and schedule service appointments based on client needs and staff availabilityServe as the primary point of contact for clients regarding service...

As a Service Coordinator, you will play a vital role in ensuring the consistent delivery of high-quality IT services to clients. This position involves close collaboration with both internal teams and external partners to monitor and report on service performance, and to implement strategies for improvement.Key ResponsibilitiesCoordinate and schedule service...

Key ResponsibilitiesDevelop and maintain IT service management policies, covering incident response, problem resolution, change control, and service delivery.Oversee daily operations of the IT service team, including personnel management and arranging for IT service provision.Ensure timely and effective delivery of IT services while meeting business...

Monitoring & managing the mailbox related to service callsMeet various client service requests.Understand the scope of work and the requirements.Act as a bridge between a client and the resource.Create and ensure all ticket information is shared and entered correctly.Ensure that the information to all other departments is shared correctly and...

**Head of Service Delivery Role Overview**As a senior leader, you will support service sales by leveraging unit resources and ensure alignment with overall service delivery processes, models, and strategies.Key responsibilities include building and maintaining effective relationships with internal and external stakeholders, managing the delivery team...

Job Title: Service Delivery Excellence AssociateAt our organization, we are dedicated to delivering exceptional products and services. We seek a skilled professional to maintain and improve our service standards, ensuring customer satisfaction, and driving continuous improvement.The ideal candidate will have prior experience in quality assurance or a similar...