
Service Delivery Excellence Associate
1 day ago
At our organization, we are dedicated to delivering exceptional products and services. We seek a skilled professional to maintain and improve our service standards, ensuring customer satisfaction, and driving continuous improvement.
The ideal candidate will have prior experience in quality assurance or a similar role, with demonstrated knowledge of software testing methodologies and tools.
A strong analytical mind with attention to detail, excellent communication skills, both written and verbal, and a Bachelor's degree in Computer Science or a related field are highly desirable qualifications.
Responsibilities:- Identify areas for improvement in the sales process through data analysis and insight-driven decision making.
- Review conversations on various mediums to guarantee quality and ensure seamless customer interactions.
- Monitor calls on the dialer to optimize communication effectiveness and efficiency.
- Track customer reviews, comments, and agent performance metrics to drive continuous improvement.
- Document and track bugs or defects for efficient resolution and closure.
- Generate reports on service quality for management insights and strategic planning.
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Delivery Leader
1 day ago
Islamabad, Islamabad, Pakistan Delivery Associates Full timeDelivery Associates (DA) is a global consultancy helping the public sector deliver lasting impact through effective implementation. With roots in Deliverology and over a decade of experience, we support leaders from strategy to execution. Our remote team works worldwide with governments and philanthropies to scale results.We're committed to diversity,...
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Associate (Islamabad, Pakistan) MESA
1 day ago
Islamabad, Islamabad, Pakistan Delivery Associates Full timeDelivery Associates (DA) is a global consultancy helping the public sector deliver lasting impact through effective implementation. With roots in Deliverology and over a decade of experience, we support leaders from strategy to execution. Our remote team works worldwide with governments and philanthropies to scale results.We're committed to diversity,...
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Senior IT Service Delivery Specialist
1 day ago
Islamabad, Islamabad, Pakistan beBeeRiskAssessment Full time 1,525,000 - 2,090,000Key ResponsibilitiesDevelop and maintain IT service management policies, covering incident response, problem resolution, change control, and service delivery.Oversee daily operations of the IT service team, including personnel management and arranging for IT service provision.Ensure timely and effective delivery of IT services while meeting business...
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Islamabad, Islamabad, Pakistan Express Gift Service - 4U Services (Private) Ltd. Full timeDelivery Driver Required For Gift Service Delivery Express Gift Service - 4U Services (Private) Ltd., Pakistan New Year, New Career with ExpressGiftServiceAs the year draws to a close, embark on a fresh start in 2024 as a self-employed courier with ExpressGiftServiceJoin our dynamic team and step into the new year as a delivery driver, unlocking exciting...
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IT Service Delivery Expert
2 days ago
Islamabad, Islamabad, Pakistan beBeeItDelivery Full time 3,000,000 - 4,500,000Job Title: IT Service Delivery ExpertService Delivery Manager Job Description:In today's fast-paced business environment, ensuring seamless delivery of IT services is crucial for success. As a skilled Service Delivery Manager, you will be responsible for overseeing the service delivery process, guaranteeing that all services meet agreed-upon service level...
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Customer Service Associate
1 day ago
Islamabad, Islamabad, Pakistan beBeeCustomerService Full time 550,000 - 700,000Job Title: Customer Service AssociateJob DescriptionWe are seeking highly skilled Call Center Representatives for our USA based campaigns.This is a night shift position, working 6:00 PM to 4:00 AM (adjustable schedule)As a customer service associate, you will be responsible for handling customer calls and providing exceptional support.Required Skills and...
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Islamabad, Islamabad, Pakistan beBeeCustomerService Full time 25,000 - 40,000Job DescriptionWe are seeking a skilled and experienced professional to join our team as a Community Associate. This is an exciting opportunity for someone who is passionate about providing exceptional customer service and building strong relationships with clients.As a Community Associate, you will be responsible for managing the daily operations of our...
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Service Delivery Coordinator
2 weeks ago
Islamabad, Islamabad, Pakistan Quattris Technologies Full timeMonitoring & managing the mailbox related to service callsMeet various client service requests.Understand the scope of work and the requirements.Act as a bridge between a client and the resource.Create and ensure all ticket information is shared and entered correctly.Ensure that the information to all other departments is shared correctly and...
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Digital IT Service Delivery Specialist
7 days ago
Islamabad, Islamabad, Pakistan beBeeService Full time 1,500,000 - 2,500,000IT Service Delivery ExpertWe are seeking an enthusiastic and detail-oriented IT service delivery professional to support the execution of IT service management projects based on industry-recognized best practices.Key Responsibilities:Assist in implementing and maintaining ISO 20000-based IT service management systems (ITSM) or framework.Support service...
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Service Delivery Manager
1 day ago
Islamabad, Islamabad, Pakistan UCE Telecom Full time- Responsible for supporting Service Delivery Management according to agreed KPIs and project targets.- Assist the Country Manager in acting as the primary point of contact for all key project stakeholders.- Support project performance management, including the oversight of all resources deployed and engaged in projects.- Aid in planning, leading,...