Case Coordinator

4 hours ago


Lahore, Punjab, Pakistan Ideal Smile Full time
Job Summary

Our ideal Office Manager will be responsible for leading the front desk team, coordinating patient flow, and providing exceptional customer service to our patients.

Key responsibilities include:

  • Leading and developing the front desk team to achieve high performance and productivity standards.
  • Coordinating patient scheduling, check-in and check-out procedures, and managing wait times to minimize delays.
  • Communicating effectively with patients, clinicians, and other stakeholders to ensure seamless communication and coordination of care.
  • Developing and implementing process improvements to enhance patient satisfaction and workflow efficiency.

Additional responsibilities include maintaining accurate records, managing referrals, and collaborating with our clinical team to ensure effective communication and coordination of care.

Requirements

To succeed in this role, you must have excellent leadership and communication skills, be able to motivate and develop your team members, and possess strong analytical and problem-solving skills.

Proficiency in various computer software packages, including Microsoft Office and dental software, is required.

What We Offer

At Ideal Smile, we offer a competitive salary and benefits package, opportunities for professional growth and development, and a dynamic and supportive work environment.



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