Client Success Expert

7 hours ago

Islamabad, Islamabad, Pakistan beBee Careers Full time

We are seeking a highly skilled Customer Success Specialist to join our operations team. As a key member of our team, you will assist our U.S.-based clients' customers with queries and concerns, providing accurate resolutions via calls.

Key Responsibilities:
  • Deliver exceptional customer experiences aligned with performance objectives and client core values.
  • Assist customers with purchases made through the e-commerce website, providing alternatives for unavailable products.
  • Maintain a friendly and caring image, communicating courteously and attentively with customers.

The successful candidate will possess excellent written and verbal English communication skills, proficiency in MS Office, and a strong work ethic.

Requirements:
  • O Levels/Intermediate or higher qualification.
  • Excellent communication skills.
  • Proficiency in MS Office.
Why Choose Us:

We offer a supportive environment where you can give your best and enhance your skills. You will have opportunities to develop professionally and personally, while enjoying a range of benefits that support your well-being and financial security.

Perks & Benefits:
  • Medical Insurance.
  • Permanent Employment Status.
  • Provident Fund.
  • Internal Job Opportunities.
  • Annual Leaves.
  • Leaves Encashment.
  • Referral Bonus.
  • Company Pick & Drop.

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