Help Desk Technician

23 hours ago


Islamabad, Islamabad, Pakistan Intelligent Rational Solutions - IR Solutions Full time

At Intelligent Rational Solutions - IR Solutions, we pride ourselves on delivering innovative IT solutions that meet the evolving needs of our clients. As a Technical Support Representative, you will be an integral part of our remote support team, ensuring that customers receive prompt and effective assistance.

Job Overview:

Our company provides a range of IT services designed to enhance business operations and drive success. As a Technical Support Representative, you will be responsible for providing expert technical support to customers via various communication channels.

Key Responsibilities:

  • Provide accurate and timely technical support to customers.
  • Escalate complex issues to relevant teams.
  • Record and track customer interactions.

Requirements:

  • Strong English communication skills.
  • Able to work effectively in a fast-paced environment.
  • Basic computer skills.

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