
Customer Service Ambassador
5 days ago
We are seeking a skilled and dedicated Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service through various channels, including email, phone, live chat, and social media.
Key Responsibilities:
- Address customer inquiries in a timely and professional manner
- Assist customers with orders, shipping, product details, and returns
- Provide high-quality responses that reflect our service standards
Requirements:
- Proficiency in English (both written and verbal)
- At least 1 year of customer service experience
- Experience with tools like Gorgias, Zendesk, or Shopify is a plus
- Excellent problem-solving and communication skills
- Adaptable and solutions-oriented mindset
Benefits:
- Annual performance-based increases
- Paid time off
- Health stipend
- Holiday bonuses
- Permanent work-from-home setup
Why Work with Us:
- Opportunities for career advancement as we continue to grow
- Collaborative and supportive remote team
- Valued skills and supported growth
- Contributions truly make a difference
Job Type: Full-time
Seniority level: Entry level
Industry: IT Services and IT Consulting
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