Visionary Technology Solutions Specialist

6 days ago

Sukkur, Sindh, Pakistan beBeeInnovation Full time $90,000 - $115,000
Job Title: Technology Program Analyst II

Motive's innovative platform empowers teams with tools to enhance work efficiency, productivity, and profitability. For the first time, safety, operations, and finance teams can manage drivers, vehicles, equipment, and fleet-related spend in one cohesive system. Leveraging industry-leading AI technology, Motive's platform provides comprehensive visibility and control, automating tasks and reducing manual workloads.

Key Responsibilities:
  • Learn about business needs and utilize technical expertise to design efficient processes and automation solutions.
  • Participate in evaluating and selecting technology tools used by post-sales teams to drive business growth.
  • Support management team members in achieving strategic technology goals and objectives.
  • Manage tool/system access and configuration requests to ensure seamless integration.
  • Triage daily issues for internal and external tools, ensuring prompt resolution.
  • Partner with IT and engineering teams to implement and troubleshoot new processes, driving continuous improvement.
Requirements:
  • Minimum 3 years of experience in a technology operations role or similar experience with contact center operations knowledge.
  • Deep understanding of Salesforce and its ecosystem, including third-party products.
  • Strong project management and process improvement skills to drive business outcomes.
  • Ability to prioritize tasks in a dynamic environment and passion for learning new technologies.
  • Effective communication and partnership with different teams to drive results and achieve shared goals.
  • Experience implementing and improving systems powering customer support to deliver exceptional experiences.
  • Preferred Certified Salesforce Administrator/Consultant, but not required.

Motive values diversity and inclusion, offering equal opportunities to applicants from diverse backgrounds, promoting a culture of inclusivity and respect.

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