Telecommunication Service Agent

15 hours ago


Lahore, Punjab, Pakistan Ibex Dynamics Full time
About This Role

We are seeking a skilled Inbound Customer Service Representative to join our team at Ibex Dynamics, Pakistan. The successful candidate will be responsible for handling customer calls and inquiries in a professional and courteous manner.

Key Responsibilities
  1. Handle customer calls and emails in a timely and efficient manner.
  2. Provide product information and answer customer inquiries.
  3. Upsell and cross-sell products to increase sales revenue.
  4. Responsible for maintaining accurate records of customer interactions.
Requirements
  • Candidate must have completed matriculation and intermediate.
  • Graduates and master's candidates with good experience will also be preferred.
  • Candidates with 1 year of experience in customer care services will be highly recommended.


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