Lead Hardware Specialist

9 hours ago


Lahore, Punjab, Pakistan Inbox Business Technologies Full time

Inbox Business Technologies seeks a seasoned professional as a Lead Hardware Specialist to oversee and maintain the organization's systems and infrastructure. This role involves hands-on technical work, mentoring junior technicians, and collaborating with other teams to ensure robust and secure operations.

Responsibilities:
  1. Hardware Installation and Configuration: Install, configure, and maintain hardware systems, including servers, storage devices, and peripherals, to ensure optimal performance and security.
  2. Troubleshooting and Diagnostics: Monitor hardware performance, diagnose issues, and perform troubleshooting to minimize downtime and ensure system reliability.
  3. Upgrade and Maintenance Planning: Lead hardware upgrade and maintenance tasks, ensuring that necessary patches, firmware updates, and hardware components are consistently maintained.
  4. Knowledge Sharing and Documentation: Develop and document hardware management procedures and best practices for maintenance, installation, and system integration. Train and mentor junior technicians on hardware diagnostics, troubleshooting techniques, and effective system management practices.
  5. Cross-Functional Team Collaboration: Collaborate with cross-functional teams to integrate new hardware technologies and enhance overall system functionality.

Requirements:

  • Academic Background: Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Technical Experience: At least 5 years of experience in hardware-related support or technical roles, particularly in system maintenance and troubleshooting.
  • Hardware Knowledge: In-depth knowledge of hardware components and experience in managing systems at the hardware level.
  • Professional Skills: Proficient in network configuration, hardware diagnostics, and troubleshooting of physical and network infrastructure. Ability to develop and document hardware maintenance procedures and troubleshooting guidelines.
  • Leadership Qualities: Proven ability to lead and mentor hardware-focused technical teams.


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