
Service Delivery Director
5 days ago
We are seeking a highly motivated and experienced Customer Support Manager to join our team. As a key member of our customer support department, you will be responsible for providing exceptional customer service to our clients.
Your primary responsibility will be to develop and implement effective customer service strategies, including developing policies and procedures, managing customer expectations, and handling complex inquiries and complaints.
You will also be responsible for analyzing key management information to identify areas for improvement in customer service delivery and making recommendations for changes.
In addition to these responsibilities, you will also play a key role in recruiting, training, and conducting performance reviews of new team members to ensure they are equipped to provide excellent customer support.
Responsibilities- Develop and implement effective customer service strategies
- Manage customer expectations and handle complex inquiries and complaints
- Analyze key management information to improve customer service delivery
- Recruit, train, and conduct performance reviews of new team members
We are looking for a results-oriented professional with 2-4 years of managerial experience in a dynamic environment and a high level of conversational English.
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Tax Service Delivery Director
5 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeTax Service Delivery LeaderWe are seeking an experienced Tax Manager to lead our tax service delivery teams in delivering high-quality services to our clients. As a key member of our MENA team, you will be responsible for ensuring that our tax services are delivered efficiently, effectively, and in line with our quality standards.Your expertise will be...
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Regional Client Services Director
11 hours ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob Title: Regional Client Services DirectorWe are looking for a seasoned Regional Client Services Director to oversee the regional client services operations, driving growth and customer satisfaction. As a leader, you will be responsible for managing a team of professionals, overseeing day-to-day operations, and ensuring the delivery of exceptional services...
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Customer Service Director
5 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeCustomer Service Director Job DescriptionOverview:This is a senior leadership role responsible for driving customer satisfaction and loyalty through exceptional customer service delivery. The ideal candidate will have a strong background in sales, marketing, and customer experience management.Main Responsibilities:Design and implement customer experience...
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Service Delivery Leader
5 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeService Delivery ExpertWe are seeking a highly skilled Regional Manager to drive excellence in our service delivery. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences.
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Service Delivery Manager
5 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob Title: Service Level CoordinatorInbox Business Technologies is seeking a dedicated Service Level Coordinator to manage service level agreements (SLAs) and ensure the delivery of high-quality IT services. The role involves collaboration with internal teams and external partners to monitor, report, and improve service performance.Key...
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Excellence in Service Delivery
5 hours ago
Karachi, Sindh, Pakistan beBee Careers Full timeIn this critical role as Quality Assurance Director, you will play a pivotal part in driving excellence in service quality and standards. Your responsibility will include overseeing operations and problem-solving of a team to meet required service quality and standards for local and international campaigns. Experience in quality systems management, QA...
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Service Delivery Manager
5 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob OverviewWe are seeking an experienced professional to take on a Service Delivery Manager role. This individual will be responsible for providing exceptional customer service, resolving issues in a timely manner, and ensuring effective communication with suppliers.
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Executive Director
5 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeThe Deputy Managing Director - Corporate Services role requires a visionary leader with extensive experience in strategic planning and resource management.The position involves overseeing diverse support divisions/departments, ensuring timely delivery of resources, and maintaining regulatory compliance.Key requirements include a bachelor's degree in business...
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Director of Administrative Services
5 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeWe are seeking a highly organized and detail-oriented Senior Administration Manager to oversee the administration function and ensure smooth operations.ResponsibilitiesReporting to the Regional Director, responsible for arranging annual events, conferences, seminars, and other functions.Managing the entire administration function independently, under the...
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Director of Service Quality
5 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob Title: Service Quality DirectorOverview:The Service Quality Director will be responsible for leading the service quality team, ensuring that all operations meet the required standards and quality expectations. The role involves overseeing the QA system, managing the quality team, and maintaining service quality.Responsibilities:Maintain Service Quality:...