Sales Conversion Specialist

1 week ago

Islamabad, Islamabad, Pakistan beBee Careers Full time

**Job Overview**

We are seeking a highly skilled Inbound Sales Representative to join our team. As a key member of our sales department, you will be responsible for converting inbound calls into sales.

The ideal candidate will have 2 years of high-end call center experience and a strong background in direct-to-consumer sales. They must be able to clearly promote and convey the benefits of our products, as well as establish and maintain positive rapport with customers.

Responsibilities:
  • Call Handling: Answer inbound calls, register appliance registrations, and upsell customers on extended warranty products.
  • Sales Skills: Clearly promote and convey the benefits of our products, as well as articulate and build rapport with customers.
  • Rapport Building: Establish and maintain positive relationships with customers through effective communication and problem-solving skills.
  • Product Knowledge: Develop and maintain a strong understanding of our products and services, including features, benefits, and pricing.

**Requirements**

  • 2 years of call center experience required.
  • Minimum of 1 year of direct-to-consumer sales experience required.
  • Must have a high school diploma or equivalent.
  • Must have flexibility in schedule and excellent attendance history.
  • Must be able to pass a background check, oral drug screen, speed test, and skills assessments.
  • Meet KPI metrics.
  • Solid to advanced PC skills.
  • Ability to navigate multiple computer programs.
  • Ability to use dual monitors.
  • Excellent attention to detail, prioritization, and multi-tasking skills.

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