Customer Support Specialist

1 day ago


Karachi, Sindh, Pakistan beBee Careers Full time

We are seeking a highly motivated individual to join our ClubHouse Online Product team as a Customer Support Specialist. The ideal candidate will have a strong background in web-based products and services, excellent communication skills, and a passion for providing exceptional customer service.

Main Responsibilities:
  1. Provide timely assistance to clients via phone and live chat. Troubleshoot software-related issues and offer effective solutions.
  2. Share product knowledge with existing clients, suggest upgrades, and ensure they understand how to use our software effectively.
  3. Collaborate with cross-functional teams to resolve client issues and provide comprehensive support.
  4. Document and track client issues within ticketing systems to ensure timely resolutions.
Benefits:
  • Competitive Salary
  • Medical Coverage – Self & Dependents
  • Parents Medical Coverage
  • Provident Fund
  • Employee Performance-based bonuses
  • Home Internet Subsidy
  • Conveyance Allowance
  • Profit Sharing Plan [Tenured Employees Only]
  • Life Benefit
  • Child Care Facility
  • Company Provided Lunch/Dinner
  • Professional Development Budget
  • Recreational area for in-house games
  • Sporadic On-shore training opportunities
  • Friendly work environment
  • Leave Encashment


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Customer Support SpecialistJob OverviewWe are seeking a skilled and dedicated Customer Support Specialist to effectively address customer issues, complaints, and inquiries in a timely manner. As the primary point of contact for our customers, you will play a vital role in maintaining their satisfaction and loyalty.


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Customer Support Specialist Job Profile:We are looking for a talented and customer-focused individual to fill the position of Customer Support Specialist. In this role, you will be responsible for providing exceptional customer service and support, while driving business growth through proactive problem-solving and relationship-building.Main Duties and...


  • Karachi, Sindh, Pakistan Ibex Full time

    ibex - Customer Support Specialistibex, a leading global provider of business process outsourcing (BPO), digital marketing, and customer engagement solutions, is seeking a dedicated Customer Support Specialist to join its team in Karachi. With a workforce of over 35,000 employees across 34 global operations facilities, ibex is recognized for delivering...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Customer Support Specialist Job DescriptionWe are seeking a highly skilled and experienced Customer Support Specialist to join our team. In this role, you will be responsible for providing exceptional customer service through various communication channels.Main Responsibilities:Engage with customers via online chat, email, or phone to understand their...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Customer Support SpecialistWe are seeking a detail-oriented Customer Support Specialist to provide exceptional support to our clients. This role involves addressing inquiries, resolving issues efficiently, and maintaining a professional demeanor at all times.Key Responsibilities:Respond to customer inquiries via phone and chat in a timely and professional...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Customer Support SpecialistJob DescriptionWe are seeking highly skilled and motivated Customer Support Specialists to join our team. As a key member of our operations, you will be responsible for providing exceptional customer support and service to our clients.Main Responsibilities:Respond to customer inquiries in a timely and professional manner.Solve...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    We are seeking a talented individual to fill the role of Customer Support Specialist.Key ResponsibilitiesHandle customer inquiries via phone and emailRequirements6 months experience in call center or customer supportFluency in English (oral and written)Effective communication and listening skillsMultitasking abilityBenefitsMarket competitive salaryMedical...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Job OverviewThe role of the Customer Integration Specialist is pivotal in providing technical integration and services support to our global customer base.This position involves developing and delivering professional services product content delivery scripts and exports to a diverse clientele.The specialist will be responsible for creating, updating, and...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Job DescriptionWe are seeking a skilled Customer Support Specialist to provide expert advice and assistance through voice and chat. As a key member of our team, you will deliver customized solutions for customer issues.This role is ideal for someone who is comfortable using customer support tools like Zendesk or Freshdesk, and has experience in resolving...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Full-time Remote Telesales SpecialistThis is a full-time remote role for a Telesales Specialist. The Telesales Specialist will be responsible for providing exceptional customer service, achieving sales targets, and delivering customer support through proactive communication.The ideal candidate must possess excellent verbal and written communication skills,...