
E-commerce Support Specialist
1 day ago
Empower fast-growing brands by providing world-class administrative and operational support. Expand your skills in a dynamic environment.
Key Responsibilities:- Coordinate tasks with account managers to drive business success.
- Track inventory, coordinate restocks, and process purchase orders efficiently.
- Perform data analysis using Microsoft Excel and Google Sheets (pivot tables, VLOOKUP).
- Manage email inboxes, scheduling, and prioritize tasks effectively.
- Engage with customers and community members through forums, comments, and direct messages.
- Extract and organize marketing and ad performance data.
- Support operational tasks requiring technical skills.
- Maintain accuracy and attention to detail when working with reports and tracking systems.
- At least 1 year of remote work experience required.
- Proficient/advanced in Microsoft Excel and Google Sheets (pivot tables, VLOOKUP, data organization).
- Experience with Zendesk, Shopify, RLM, Qlik, ClickUp, Asana, and Google Analytics is preferred.
- Excellent written communication skills and strong organizational abilities are essential.
- Ability to manage multiple priorities effectively in a fast-paced environment.
- Comfortable working with inventory, order management systems, and data reporting platforms.
- A laptop or desktop with at least an i5 processor (or Mac equivalent).
- A reliable internet connection with at least 15 Mbps download/upload speed.
- A quiet, dedicated workspace is necessary.
Join a collaborative and supportive work environment where your contributions truly matter.
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