Report Fulfillment and Configuration

1 day ago


Karachi, Sindh, Pakistan beBee Careers Full time

Client Report Fulfillment Specialist

This is an exciting opportunity to work in a dynamic environment where you will be responsible for configuring complex client reports from standard systems. Under broad guidance, you will develop your expertise and apply company policies and procedures to resolve a variety of issues.

Main Responsibilities

  1. You will receive and document requests from clients for new custom reports, accessing information on file regarding contractual orders for custom or syndicated reports.

  2. You will define the elements of the reports, validating that the client's needs match the data content instructions.

  3. This role requires identifying the products that the client would like to see in the report and ensuring accuracy of own and others' work.

  4. As a Subject Matter Expert (SME), you will support an off-shore production hub, advising on scheduling day-to-day activities to ensure high-quality deliverables.

  5. Maintaining strong relationships with colleagues and providing support is crucial in this role.

Requirements

  • Bachelor/Master Degree required.
  • Two years of work experience, including experience in client report specification.
  • Strong PC literacy skills, including Word, Excel, and Access, with an understanding of relational databases.
  • Ability to carry out moderate analysis and information gathering to resolve problems on non-routine matters.
  • General knowledge of company products, pharmaceutical industry, or field specific to a major function.


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