
Business Development and Customer Support Specialist
5 days ago
We are seeking an experienced Business Development and Customer Support Specialist to join our team. The ideal candidate will be responsible for providing exceptional customer support and developing business opportunities.
- Main Responsibilities:
The successful candidate will have the following key responsibilities:
- Evaluate customer requirements and propose appropriate solutions based on available products and services.
- Develop relationships with customers to retain their business and manage overall portfolio management, including revenue monitoring, customer satisfaction, KPIs, and sales achievement.
- Reporting of commissioned services for monthly and quarterly billing, as well as contributing to reconciliation.
- Requirements:
To be considered for this role, you will need to have:
- A Bachelor's degree from a reputable university.
- At least 3 years of relevant experience in a similar role.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal teams.
- Fluency in English, with proficiency in MS Office.
- Benefits:
We offer a range of benefits to our employees, including:
- A hybrid work model that allows for a balance between remote work and office time.
- A family-centric approach to employee well-being, with policies that support work-life balance.
- What We Offer:
We are committed to creating a positive and inclusive work environment that supports the growth and development of our employees.
- Professional development opportunities, including training and mentorship programs.
- A collaborative and dynamic work environment, with opportunities to work on diverse projects and contribute to the success of the organization.
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