
Product Leader
7 days ago
We are seeking a skilled Product Manager to lead our product's daily operations.
- Main Responsibilities:
- Routing customer complaints to the concerned teams for timely resolution.
- Establishing and maintaining strong working relationships with customers and other professionals through effective communication, customer service, and problem-solving skills.
- The successful candidate will be responsible for providing presales support during customer onboarding and lead generation.
- This role requires analytical skills and extensive knowledge of the product being supported.
Key Features:
- Responsibility for managing the product's daily operations, including customer support and lead generation.
- Conduct platform training for internal and external stakeholders to ensure seamless adoption.
- Evaluate and assess RFPs and tenders to identify potential opportunities.
- Manage and implement internal and external integrations to enhance product functionality.
Requirements:
- A strong background in product management, with experience in leading cross-functional teams.
- Excellent communication, customer service, and problem-solving skills.
- Ability to analyze data and make informed decisions.
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