Customer Experience Professional

3 days ago


Islamabad, Islamabad, Pakistan beBee Careers Full time

We are seeking a highly skilled Customer Experience Professional to join our team as a Support Specialist. In this role, you will be responsible for delivering exceptional customer service through phone calls.

Key Responsibilities:
  • Meet performance objectives and adhere to core values
  • Provide support for customers with items purchased through ecommerce websites
  • Engage with customers using courteous, attentive, and caring language
  • Offer alternatives to unavailable products or services
  • Follow standard processes and procedures for issue resolution
Requirements:
  • O Levels/Intermediate or higher education qualification
  • Excellent written and verbal English communication skills
  • Proficiency in MS Office applications, particularly Excel and Word
Why is this role ideal for you?

This opportunity allows you to grow your skills and provide top-notch service in a dynamic environment that values empathy, humor, and effective communication. As a successful candidate, you will possess strong critical thinking, time management, and problem-solving abilities.

  • Critical Thinking
  • Time Management
  • Specialist Focus
  • Organizing
  • Priority Setting
  • Problem Solving
  • Professional Composure
What's Next?

If selected, we will contact you for an initial screening call. We appreciate your interest in this role and look forward to reviewing your application within 3 working days.



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