Senior Compliance Specialist

6 days ago


Karachi, Sindh, Pakistan beBeeCompliance Full time 1,500,000 - 2,500,000
Compliance Manager Role

We are seeking a senior-level professional to oversee consumer complaints, evaluate gas-related issues, and ensure adherence to regulatory standards.

  • The ideal candidate will have experience in reviewing responses to consumer inquiries, assessing Passing Unregistered Gas (PUG) complaints, and implementing compliance protocols.
  • They will also oversee evidence collection, prepare reports for OGRA, and support documentation of responses to OGRA queries and complaints.

Responsibilities:

  1. Review and evaluate responses to consumer complaints received from OGRA, ensuring adherence to regulatory requirements.
  2. Evaluate PUG complaints and take necessary actions for resolution, including gathering relevant documents and preparing reports.
  3. Assess gas theft claims and gather evidence to justify billings and prepare reports.
  4. Oversee evidence collection to justify billings and prepare reports for OGRA.
  5. Support documentation of responses to OGRA queries and complaints under regulations.
  6. Ensure departments provide relevant feedback and case files are stored for future reference.
  7. Implement improvements in complaints resolution and management processes.
  8. Assess compliance with regulatory and statutory obligations, ensuring timely processing within regulations for review by senior management.
  9. Provide timely status updates to all stakeholders involved in ongoing case resolutions.

Requirements:

  • CA / ACMA with at least 4 years of post-qualification experience or ACCA / MBA with at least 6 years of experience.
  • Experience with rules and regulations of the regulatory framework.

Location: Karachi Division, Sindh, Pakistan.



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