Healthcare Service Representative

4 days ago

Karachi, Sindh, Pakistan beBeeCommunication Full time $40,000 - $60,000
Job Summary

We are seeking a skilled customer service professional to communicate with patients and clients over the phone, providing clear information and guiding them through basic healthcare processes.

Main Responsibilities:
  • Answer incoming calls from patients and clients in a polite and professional manner.
  • Provide clear and concise information to address patient inquiries and concerns.
  • Help patients schedule appointments and respond to their questions in a timely and efficient manner.
  • Record details of calls and update systems as required.
  • Maintain call center guidelines at all times.
Requirements:
  • Excellent English speaking and listening skills.
  • Prior experience in healthcare support is an asset.
  • A calm, patient, and professional attitude is essential for this role.
  • Basic computer knowledge is required.

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