Dedicated Customer Service Representative

3 days ago

Karachi, Sindh, Pakistan beBeeCustomer Full time 300,000 - 500,000

Expanding our healthcare campaign, we require motivated individuals for full-time shifts as Customer Service Representatives.

Key Responsibilities:
  • Efficiently handle inbound and outbound customer calls to provide accurate product, service, and policy information.
  • Resolve customer complaints and escalate issues as necessary while documenting interactions in the CRM system.
  • Stay updated on company offerings and promotions, adhering to quality and compliance guidelines.
  • Collaborate with colleagues to meet performance goals and participate in training to enhance skills.
Job Specification:
  • Possess strong communication and problem-solving skills.
  • Demonstrate ability to handle high call volumes in a fast-paced environment.
  • Be familiar with CRM software and Microsoft Office.
  • Display a positive attitude, patience, and commitment to customer service.
  • Be flexible to work various shifts, including evenings and weekends.
  • Previous experience in call centers or customer service is preferred.

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