Customer Journey Designer

3 days ago


Islamabad, Islamabad, Pakistan Circles Full time
Job Description
Responsible for designing, creating & executing campaigns & digital journeys as a CRM Specialist. Key responsibilities include:
  • Collaborate with commercial teams to design and execute targeted campaigns aimed at customer retention, upsell, and cross-sell.
  • Develop and manage campaign calendars, focusing on optimizing the effectiveness of all channels and customer interactions.
  • Monitor CRM campaigns & journeys to debug issues & anomalies through timely investigations.


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