Technical Support Engineer

2 days ago


Karachi, Sindh, Pakistan beBee Careers Full time

We are seeking a skilled professional to fill the position of Technical Support Specialist within our Customer Support Group.

Key Responsibilities:
  1. This role is responsible for providing technical support and installation services at customer sites.
  2. The successful candidate must have experience in electrical, electronics, cabling, and installation work.
  3. Ensuring the continuity of systems at customer sites is a critical aspect of this position.
  4. Our software and hardware products are installed at customer sites by this role.
  5. Issues with products at customer sites need to be resolved by the Technical Support Specialist.
  6. A well-organized individual who pays close attention to detail is essential for this position.
  7. Staying up-to-date with the latest products through company trainings is necessary.
  8. Ability to work without supervision is a requirement.
  9. Meeting expectations for attendance and punctuality is crucial for success in this role.
  10. Working after office hours when required is necessary.
  11. Traveling to other cities for work is a requirement of this position.
  12. Persons with own motorcycles will be preferred for this role.
Benefits:

The selected candidate will receive a comprehensive compensation package including:

  • Basic Salary Range: PKR 18,000 – PKR 25,000 (Depending on Qualification & Experience)
  • Provident Fund.
  • Medical Coverage.
  • Life & Disability Coverage.
  • Meals when working overtime, outstation or on holidays.
  • Outstation Allowance.
  • Overnight Allowance.
  • Travel Reimbursements.
  • Fuel Allowance.
Required Skills and Qualifications:

Essential Skills:

  1. Electrical Repairs
  2. Computer Network Operations
  3. Customer Service Operations
  4. Cable Management
Job Details:

Industry: Information Technology
Functional Area: Client Services & Customer Support
Total Positions: 3 Posts
Job Type: Full Time/Permanent
Job Shift: First Shift (Day)
Department: Customer Support

Job Requirements:

Karachi
Age: 20 – 30 Years
Minimum Education: Diploma
Degree Title: DAE
Career Level: Experienced Professional
Minimum Experience: 2 Years (Electronic Equipment, Computers, Cabling and Networking)
Out of City Travel: 25%



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