Customer Experience Manager
2 weeks ago
The ideal candidate will have a strong background in business and/or supply chain management, with 4-5 years of relevant experience.
A key aspect of the role is leading a team of customer-facing professionals, providing coaching and guidance to ensure they are equipped to handle customer inquiries efficiently.
The successful candidate will be responsible for employee development, including setting targets, conducting performance reviews, and creating career development plans.
Another critical aspect of the role is order management, where the candidate will provide expertise and information to various stakeholders, ensuring continuous process improvement and harmonization.
In addition, the Customer Experience Manager will interact with business management and sales teams to stay up-to-date on business development and customer needs.
The successful candidate will demonstrate a customer-focused approach, foster cross-business unit knowledge sharing, and develop self and others collaboratively.
To excel in this role, the candidate should possess excellent communication and interpersonal skills, as well as a good understanding of products/services and preferred knowledge of SAP and OTC/business processes.
We are looking for a seasoned professional who can bring strategic thinking and hands-on expertise to this position. If you are passionate about delivering exceptional customer experiences and have a proven track record of success, we encourage you to apply.
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Customer Experience Manager
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Customer Experience Manager
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Senior Customer Experience Manager
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Customer Experience Advocate
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Customer Experience Specialist
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Customer Experience Associate
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Customer Experience Associate
1 week ago
Karachi, Sindh, Pakistan Oraan Full timeOverviewJoin to apply for the Customer Experience Associate role at Oraan.Oraan is Pakistan's female-led fintech startup with a mission to make savings simple, easy and habitual for everyone. We are creating user-driven financial tools and services to help people save for goals such as a car, a wedding, or simply improve their saving habits.About The RoleWe...
