
Operations Director
1 day ago
The successful candidate will be responsible for overseeing the day-to-day operations of a call centre, ensuring that all resources are used effectively.
Key Responsibilities:
- Managing daily call centre activities.
- Coordinating team performance and setting targets for speed, efficiency, sales, and quality.
- Planning and implementing change strategies.
- Developing operational plans and managing centre resources.
- Collaborating with supervisors, operatives, and third-party vendors.
- Preparing performance reports and monitoring statistics.
- Conducting random call audits to improve quality and reduce errors.
- Recruiting staff and planning training sessions.
- Tracking and recording user rates, statistics, and centre performance levels.
- Handling complex customer complaints and queries.
- Organising shift patterns and staffing levels to meet demand.
- Motivating and retaining staff members.
- Forecasting and analysing data against key performance indicators on a weekly and monthly basis.
- Reviewing and refining core responsibilities and tasks.
- Interpreting performance metrics, such as average speed of answer and average time of abandonment, to inform decision-making.
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Website Finance Director
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Saddar Town, Pakistan Cwmalls Commodity Full timeWebsite Finance Director Cwmalls Commodity, Pakistan Job Overview: To better expand the online retail market and build local financial management ability, CWMALLS COMMODITY is now recruiting 2 Network Products Finance Directors in the United States, UK, etc. (One for Europe, another for North America). Candidates should be male or female, aged between 25 to...
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IT Director
1 day ago
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Visionary Production Director
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Director of Facilities Operations
1 day ago
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Cancer Service Operations Director
1 day ago
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Senior Creative Specialist
1 day ago
Saddar Town, Pakistan beBeeCreative Full time 3,000,000 - 5,000,000Creative Director OpportunityAs a key member of our team, the Creative Director will be responsible for overseeing daily operations in the creative department. This involves developing and compiling concepts for various mediums, such as print and television, radio jingles, and writing persuasive copy.The ideal candidate will have excellent communication...
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Director of Administrative Operations
1 day ago
Saddar Town, Pakistan beBeeExecutiveSupport Full time 900,000 - 1,200,000Administrative Support RoleThe ideal candidate will provide high-level administrative support to senior executives, manage diverse projects, and coordinate calendars, travel arrangements, and meeting schedules.Responsibilities include:Project coordination: managing multiple business lines, community initiatives, and personal interests related...
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Facilities Operations Director
15 hours ago
Saddar Town, Pakistan beBeeMaintenance Full time 9,000,000 - 12,000,000Seeking a seasoned Maintenance Manager to lead the development and implementation of proactive maintenance strategies, ensuring compliance with established KPIs and effective budget management. Key responsibilities include developing and implementing maintenance plans, meeting specified maintenance KPIs, and managing expenses within allocated limits. To...
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Learning Experience Designer
1 day ago
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Senior Finance Leader
1 day ago
Saddar Town, Pakistan beBeeFinancial Full time 1,000,000 - 1,200,000Financial Director RoleJob Summary:The Financial Director will spearhead the execution of financial operations and implementation of financial strategies to support business growth.Main Responsibilities:Leadership and Governance: Oversee regulatory compliance, internal controls, and policy development for effective execution of business plans.Financial...