Digital Contact Center Operations Manager

Role Overview:We are seeking a highly skilled and experienced professional to lead our contact center digital strategy. As a Contact Center Digital Strategy Expert, you will be responsible for developing and implementing strategies to improve our customer service operations.You will work closely with other teams to achieve business objectives, develop and...

2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from CCI Market IntelligenceJob Title: Executive - Digital Contact CenterJoin our dynamic team as an Executive - Digital Contact Center In this role, you will handle customer interactions across digital channels, deliver...

Job Summary:">We are seeking a highly experienced and skilled Contact Center Supervisor to join our team at Reactivespace Technologies.">Main Responsibilities:">You will lead a team of contact center representatives, monitor their performance, and provide guidance and support to ensure excellent customer service delivery.">Key Performance Indicators...

We are looking for Contact Center Experts to join our team in handling complex customer inquiries and providing expert-level support.As a Contact Center Expert, you will be responsible for responding to customer inquiries, resolving issues, and providing exceptional service to our clients.You will work closely with the sales team to upsell products and...

Job Title: Business Development Manager – Call Center ServicesWe are seeking a dynamic professional to spearhead the expansion of our call center services. This role focuses on identifying new business opportunities, fostering client relationships, and driving revenue growth.Key Responsibilities:Market Research & Strategy: Conduct comprehensive market...

We require a Contact Center Representative for our UAE based campaign who can effectively handle customer inquiries and resolve issues promptly.Work Schedule: This role involves working evening shifts from Monday to Friday, between 5:00pm to 11:00pm.Salary Information: The monthly salary package includes AED 18,000 to AED 22,000, along with additional...

We are seeking a Contact Center Agent to join our team. In this role, you will be responsible for providing exceptional customer service and support to clients.About the RoleThis is an exciting opportunity to work in a dynamic environment where you will have the chance to develop your communication skills and build strong relationships with clients.Key...

Job DescriptionThis senior leadership position is responsible for driving, designing, and managing IT operations. The ideal candidate will possess advanced certifications in Server Administration, IT infrastructure, and VOIP.Key Responsibilities:Provide strategic direction and vision for IT operations.Lead and manage the IT team, including technical...

Job Description:We are seeking a highly skilled Data Center Operations Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our data centers.Main Responsibilities:Maintain a cost-to-performance ratio within predefined benchmarks.Respond to and resolve critical incidents within defined...

Read Full Job Post Before ApplyingJob Title: Call Center Lead (Sales)Location: Rawalpindi, PakistanJob Description:We are seeking a dynamic and results-driven Call Center Lead for our Rawalpindi office. The ideal candidate will have strong leadership skills, be fluent in English, and possess a proven track record of closing sales. As a Team Lead, you will...