Resource Management Specialist

5 days ago


Rawalpindi Cantonment, Pakistan Quattris IT Services Full time

Quattris IT Services is a leading provider of IT services, and we are currently seeking a Resource Management Specialist to join our team. In this role, you will play a critical part in ensuring the effective management of resources to meet Service Level Agreements (SLAs).

Your primary responsibilities will include coordinating with resources, ensuring that 100% of service calls are entertained in the best manner, and mitigating issues and resolving escalations. You will also work closely with cross-functional teams to ensure seamless coordination and effective issue resolution.

To succeed in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work effectively in multiple teams. Your strong organizational skills and attention to detail will enable you to manage multiple issues simultaneously and maintain accurate records.

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a proactive and results-driven individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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