
Service Leader
12 hours ago
We are seeking experienced professionals to fill the role of Customer Service Leader. This is an exceptional opportunity for individuals who possess outstanding interpersonal skills, both written and verbal, and can deliver premium customer service.
Key Responsibilities:
- Effectively resolve customer queries in a timely manner.
- Provide administrative support to clients, including word processing, data entry, and secretarial tasks.
- Manage incoming and outgoing communications, ensuring prompt responses and resolutions.
- Maintain accurate records of client interactions.
- Collaborate with team members to achieve business objectives.
- Develop and implement a comprehensive filing system, ensuring all correspondence is properly filed.
- Respond to public inquiries and handle customer service calls with professionalism.
- Foster strong relationships with existing and new customers, driving growth and retention.
- Assist staff members as needed.
Essential Skills:
- Excellent customer service and communication skills.
- Strong data entry skills.
- Ability to solve practical problems and deal with varied situations.
- Fluent English communication skills.
Location: Rawalpindi, Pakistan
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