
Night Operations Coordinator
11 hours ago
We are seeking an experienced professional to coordinate night operations from a remote location.
The ideal candidate will possess strong communication skills, be fluent in English, and have expertise in load boards and mailing API software.
Responsibilities:
- Coordinating night shifts with team members.
- Providing exceptional customer service by actively listening to customers and offering prompt solutions.
- Demonstrating excellent communication skills to interact with customers and team members.
- Updating customer information and call logs.
Key Responsibilities:
Our ideal candidate will possess extensive experience in dispatching trucks and the ability to work under pressure.
They should demonstrate organizational skills that translate into exceptional freight delivery services.
Responsibilities:
- Scheduling drivers for deliveries and pickups.
- Communicating with customers about delivery details and special handling requests.
- Planning routes and adjusting as needed.
- Preparing dispatch documents and freight bills.
- Maintaining records of calls, routes, and delivery times.
- Ensuring compliance with transportation regulations.
- Reviewing driver logs and dispatch records.
- Monitoring truck repairs and maintenance schedules.
- Logging shipping schedules and complaints.
- Knowledge of transportation management processes.
- Analytical skills for problem-solving and coordination.
- Handling upset customers effectively.
- Proficiency in transportation management software.
- Strong organizational and time management skills.
- Excellent communication skills to relay information clearly.
Location: Information Technology and Services - Karachi, Pakistan
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