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Night Operations Coordinator

3 weeks ago

Karachi, Sindh, Pakistan beBeeOperations Full time 60,000 - 80,000
Remote Night Operations Coordinator

We are seeking an experienced professional to coordinate night operations from a remote location.

The ideal candidate will possess strong communication skills, be fluent in English, and have expertise in load boards and mailing API software.

Responsibilities:

  • Coordinating night shifts with team members.
  • Providing exceptional customer service by actively listening to customers and offering prompt solutions.
  • Demonstrating excellent communication skills to interact with customers and team members.
  • Updating customer information and call logs.
Job Specification

Key Responsibilities:

Our ideal candidate will possess extensive experience in dispatching trucks and the ability to work under pressure.

They should demonstrate organizational skills that translate into exceptional freight delivery services.

Responsibilities:

  • Scheduling drivers for deliveries and pickups.
  • Communicating with customers about delivery details and special handling requests.
  • Planning routes and adjusting as needed.
  • Preparing dispatch documents and freight bills.
  • Maintaining records of calls, routes, and delivery times.
  • Ensuring compliance with transportation regulations.
  • Reviewing driver logs and dispatch records.
  • Monitoring truck repairs and maintenance schedules.
  • Logging shipping schedules and complaints.
  • Knowledge of transportation management processes.
  • Analytical skills for problem-solving and coordination.
  • Handling upset customers effectively.
  • Proficiency in transportation management software.
  • Strong organizational and time management skills.
  • Excellent communication skills to relay information clearly.

Location: Information Technology and Services - Karachi, Pakistan