Customer Support Specialist

4 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

Job Title: Customer Support Specialist

Description:

We're looking for a dedicated and results-driven individual to join our customer support team as a Customer Support Specialist. In this role, you'll be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.

Main Responsibilities:

  1. Handle customer inquiries via phone, email, or chat.
  2. Investigate and resolve customer complaints in a timely and professional manner.
  3. Collaborate with internal teams to resolve complex customer issues.
  4. Analyze customer feedback to identify areas for improvement.

Requirements:

  • A bachelor's degree in a related field.
  • Excellent written and verbal communication skills.
  • Ability to work in a fast-paced environment and meet deadlines.

Perks:

  • A comprehensive benefits package, including health insurance.

Working Hours:

  • Monday to Friday, 9am to 5pm.
  • Monthly Salary: Rs70,000.00 - Rs75,000.00.

Desirable Skills:

Problem-solving, time management, and customer service skills.


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