Expert System Administrator

3 days ago

Lahore, Punjab, Pakistan beBeeService Full time 1,200,000 - 1,500,000
Senior ServiceNow Developer Position\

The ideal candidate will be responsible for designing, developing, configuring, and customizing ServiceNow applications to meet business needs. This role requires strong technical expertise, problem-solving skills, and the ability to work closely with stakeholders to deliver high-quality solutions.

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  • Develop, configure, and customize ServiceNow modules including Incident, Problem, Change, Asset, CMDB, Service Catalog, and Knowledge Management.
  • Create scripts, workflows, UI policies, UI actions, and client scripts to meet functional requirements.
  • Integrate ServiceNow with other enterprise systems and third-party applications via APIs.
  • Troubleshoot and resolve application issues, ensuring optimal performance and reliability.
  • Collaborate with business analysts, project managers, and other developers to deliver end-to-end solutions.
  • Participate in the full software development lifecycle, including design, development, testing, and deployment.
  • Ensure solutions follow ServiceNow best practices for scalability, maintainability, and security.
  • Stay updated on the latest ServiceNow features and recommend improvements for the platform.
\Requirements & Qualifications\
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 5+ years of ServiceNow development and administration experience.
  • Experience with ServiceNow Service Portal, Flow Designer, and Catalog development.
  • Hands-on experience with system integrations using REST/SOAP APIs.
  • Strong understanding of ITIL processes and ServiceNow ITSM.
  • Ability to analyze requirements and translate them into technical solutions.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication skills and the ability to work collaboratively in a team environment.
\Employment Benefits\

Family Medical Coverage

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Monthly Fuel Allowance

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Child Education Support

\Additional Details\

This is a full-time on-site role at our Lahore (Gulberg) office.

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Working hours are 5:30 PM to 2:30 AM PKT to align with international client time zones.

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