Team Lead

2 days ago

Karachi, Sindh, Pakistan beBeeLeadership Full time 1,800,000 - 2,500,000

Role Overview

We are seeking a Team Lead to oversee our customer service operations in Karachi, Pakistan.

The ideal candidate will be responsible for leading a team of customer service representatives, ensuring that customer queries are resolved efficiently and effectively. They will also be responsible for monitoring performance metrics, identifying areas for improvement, and implementing strategies to enhance customer satisfaction.

Key Responsibilities:

  • Lead a team of customer service representatives
  • Monitor performance metrics and identify areas for improvement
  • Implement strategies to enhance customer satisfaction
  • Collaborate with other departments to ensure seamless communication and coordination

Requirements:

  • At least 2 years of experience in a customer-facing role
  • Strong leadership and communication skills
  • Able to analyze data and make informed decisions
  • Ability to work under pressure and meet deadlines

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

Join our team and take the opportunity to develop your skills and expertise in a fast-paced and challenging environment.

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