Technical Helpline Specialist

7 days ago


Karachi, Sindh, Pakistan beBee Careers Full time
About the Role

This mid-senior level position involves delivering exceptional support to healthcare professionals via phone and email communication.

  • Key Accountabilities:
  • Ensure timely resolution of technical issues and inquiries, delivering a seamless and efficient client experience in the US healthcare industry.
  • Develop post-campaign case studies, showcasing successes and areas for improvement.
  • Maintain and update case logs or support databases as part of routine documentation.

Essential Skills and Qualifications:

  • Proven experience in handling support calls with healthcare professionals, demonstrating a unique combination of technical expertise and empathy.
  • Familiarity with US healthcare systems and workflows is highly desirable.
  • Ability to work independently and adapt to dynamic client needs in the US healthcare industry.

  • Manager –

    4 weeks ago


    Karachi, Sindh, Pakistan Pakistan Centre for Philanthropy Full time

    Job FamilyProgramDeadlineApril 13, 2025Country(s) SupportingReporting RelationshipsReports toDirect reportsN/APathfinder OverviewPathfinder International is a global leader in sexual and reproductive health. We place reproductive health care at the center of all that we do—believing that it is not only a fundamental human right, but is critical for...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Benefits:A competitive salary and benefits package.The opportunity to work with a dynamic team and contribute to the development of national helplines in Pakistan.Professional growth and development opportunities.


  • Karachi, Sindh, Pakistan beBee Careers Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team. As a key member of our technical support group, you will be responsible for configuring and troubleshooting our product to resolve customers' technical issues.As a Technical Support Specialist, you will support customers by acting as a liaison between them and other...


  • Karachi, Sindh, Pakistan Aga Khan University Full time

    **Job Summary**The Aga Khan University Hospital seeks a highly skilled and dedicated Pediatric Endocrinology Nurse Specialist to join our team. In this role, you will provide specialized care, support, education, and follow-up for children with diabetes and other endocrine disorders.ResponsibilitiesSupport the newborn screening program for Congenital...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Job Description: Technical Support SpecialistThe Technical Support Specialist is responsible for providing technical support to users, including troubleshooting and resolving hardware and software issues. This role requires strong knowledge of IT infrastructure and systems, including network protocols, hardware, and storage.Responsibilities:Provide technical...


  • Karachi, Sindh, Pakistan MindAqua Full time

    Join MindAqua's Team as a Technical Support SpecialistMindAqua, Pakistan is seeking a skilled Technical Support Specialist to strengthen our service competitiveness.We are looking for someone who can build relationships with customers and provide timely and accurate support via phone, email, or chat.This role involves providing live chat support and...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Job Specification We are seeking a highly skilled Technical Content Specialist to join our team. As a Technical Content Specialist, you will be responsible for creating high-quality technical documentation, user manuals, and sales materials. Your primary objective will be to develop engaging and informative content that showcases our software products and...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Job SummaryWe are seeking a skilled and detail-oriented Technician to fill the role of Technical Equipment Specialist.The successful candidate will be responsible for troubleshooting, repairing, and maintaining existing equipment/systems. This position requires strong technical skills, attention to detail, and the ability to work in a fast-paced environment.


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Technical Sales Specialist - IoTWe are looking for a Technical Sales Specialist - IoT to join our team. In this role, you will be responsible for providing technical sales support to customers, collaborating with them to understand their technical and business requirements.You will work closely with the sales team to design and propose IoT solutions tailored...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    About the JobWe are seeking a talented Technical Operations Specialist to join our team. This role involves overseeing the technical aspects of our plant operations, including equipment maintenance and repairs.Key ResponsibilitiesThe successful candidate will be responsible for:Providing technical support to production staff.Maintaining accurate records of...