Banking Service Associate

11 hours ago


Islamabad, Islamabad, Pakistan beBee Careers Full time

Cash Handling and Financial Transactions:

  • Process financial transactions, including cash deposits, withdrawals and account transfers.
  • Follow established cash handling procedures and bank policies.
  • Reconcile any discrepancies in the cash drawer at the end of the day.

Customer Relations and Service:

  • Build strong relationships with customers, responding to their needs and resolving issues.
  • Promote bank products and services according to guidelines, encouraging cross-selling opportunities.
  • Provide seamless support to customers, collaborating with colleagues as needed.

Operational Compliance and Risk Mitigation:

  • Ensure all transactions comply with bank policies and regulatory requirements.
  • Maintain up-to-date knowledge of compliance requirements, including anti-money laundering regulations and Know Your Customer policies.
  • Implement controls to mitigate risks and improve operational efficiency.

ATM and Cash Management Operations:

  • Contribute to ATM balancing, replenishment and minor troubleshooting efforts.
  • Manage cash flow and ensure adequate cash supplies in the branch.

Account Services and Support:

  • Support customers with account openings, closures, updates and product information.
  • Collaborate with the sales team to meet sales targets and promote banking products.

Risk Management and Security Protocols:

  • Adhere to established security protocols to protect the branch and customers.
  • Report suspicious activity or potential fraud to management and security teams.

Team Collaboration and Administrative Support:

  • Support administrative tasks, including filing, data entry and customer correspondence.
  • Collaborate with branch team members to ensure efficient operations and cover other roles as needed.


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