Digital Transformation Specialist
1 day ago
This role exists to empower the digital future with technology, shaping and driving technology disruption and digital transformation strategy aligned with business objectives.
It involves managing Tech applications portfolio with a focus on proactive application lifecycle management or services and to manage the staff required (globally/locally) to achieve this.
The role acts as a bridge between business requirements and developers to deliver products as per business needs.
Key Responsibilities
- Partner with business to innovate and execute digital transformation roadmap, developing and leading a team of Tech solutions Specialists for application development, day-to-day application support, compliance, governance, maintenance, lifecycle management, and planning of business applications used within their service area.
- Interact directly with all Tech groups, business owners/users, external product vendors, data vendors, and offshore support suppliers, setting and monitoring service levels and conducting service reviews with all areas.
- Identify and execute service improvements that will lead to lower cost of ownership for assigned services.
- Manage and remediate any audit or compliance findings per agreed standards.
- Serve as point of contact for service operations performance with the Tech Head and Tech delivery teams.
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