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IT Support Professional
2 weeks ago
We are seeking a highly skilled and motivated IT Specialist to join our dynamic team.
Job DescriptionThe ideal candidate will have a strong background in information technology, with a focus on providing technical support, troubleshooting, and maintaining IT systems. As an IT Specialist, you will play a crucial role in ensuring the seamless operation of our organization's IT infrastructure, contributing to the efficiency and productivity of our staff.
Key Responsibilities:- Technical Support:
Provide first-level technical support to end-users, resolving hardware and software issues promptly and efficiently.
Assist users in setting up and configuring workstations, laptops, and other IT equipment.
Collaborate with team members to address complex technical challenges and provide effective solutions. - Network Management:
Monitor and maintain the organization's network infrastructure, ensuring optimal performance and security.
Configure and troubleshoot routers, switches, and other networking devices.
Implement and manage security protocols to safeguard against unauthorized access.