Strategic Operations Manager

8 hours ago

Karachi, Sindh, Pakistan beBee Careers Full time

Daraz Strategy & Planning Team:

We are seeking a highly analytical and strategic professional to join our team. The Senior Manager S&OP will play a critical role in aligning multiple departments—including Logistics, Fulfillment, Commercial, Finance, Marketing, and Regional Teams—to provide insights, operational visibility, and strategic guidance to senior management.

Key Responsibilities:

  • Strategic Coordination & Insights
    • Act as the linchpin between departments, ensuring seamless coordination and alignment of initiatives.
    • Provide data-driven insights and reports to senior management for better decision-making.
    • Lead a team of analysts to extract, deep-dive into, and manipulate data to identify root causes and actionable insights.
    • Ensure accurate and meaningful analysis for performance tracking and strategic decision-making.
  • Operational Visibility & Campaign Support
    • Provide daily operational visibility, ensuring smooth execution and performance tracking.
    • Offer critical support during campaigns, identifying and mitigating risks related to ageing items and delivery performance.
    • Support strategic projects aimed at increasing delivery speed and reducing errors, with a customer-centric approach.
    • Identify key initiatives for shipping fee recovery, delivery speed enhancement, and error reduction across all logistics business units.
  • Operations Planning & Forecasting
    • Lead the end-to-end operations planning process, ensuring accurate monthly, quarterly, and yearly forecasts.
    • Translate sales forecasts into operational volume-based activities for fulfillment and logistics teams.
  • Financial Performance & ROI Analysis
    • Assist in comparing forecasted budgets to actual financial performance, identifying discrepancies and reasons for variance.
    • Conduct feasibility and ROI analyses to support business units on various strategic projects.

Our Ideal Candidate:

  • Experience: 3–5 years in Strategy & Planning, Operations, Logistics, or related fields.
  • Education: Bachelor's/Master's degree in Business, Economics, Supply Chain, Data Analytics, or a related discipline.
  • Analytical Skills: Strong expertise in data analysis, forecasting, and strategic decision-making.
  • Leadership: Experience in leading teams and cross-functional coordination.
  • Technical Proficiency: Advanced knowledge of Excel, SQL, Power BI, and data visualization tools is a plus.
  • Problem-Solving: Ability to identify bottlenecks, optimize operations, and implement solutions effectively.
  • Communication: Excellent stakeholder management, presentation, and reporting skills.

What We Offer:

  • A unique opportunity to work in an international setting and learn from the best in e-commerce and business growth.
  • A platform to learn from Alibaba's world-leading ecosystem.
  • Rigorous training and exposure in team management, leadership, business analytics, and operations.
  • An opportunity to train the next generation of business leaders in the 'tech' industry.
  • Competitive salary and incentive package.

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