Technical Service Provider

18 hours ago


Karachi, Sindh, Pakistan beBee Careers Full time

**Deliver exceptional technical support and drive growth**

We are seeking a highly motivated Technical Service Provider to join our technical team and provide top-tier technical support to our customers.

In this critical role, you will serve as the primary point of contact for technical inquiries, resolve issues efficiently, and collaborate with the technical team to ensure seamless communication.

The ideal candidate will possess excellent problem-solving skills, a strong understanding of network engineering concepts, and excellent communication abilities.

Responsibilities include:

  • Providing expert technical support to resolve complex issues.
  • Collaborating with the technical team to ensure timely resolution of issues according to SLAs.
  • Maintaining high network performance by monitoring system availability and reliability.
  • Configuring and installing various network devices and services (e.g., switches, routers, etc.).
  • Effectively managing documentation.

This is a fantastic opportunity to develop your skills, work in a fast-paced environment, and make a meaningful contribution to our technical support function.



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