
Patient Health Coordinator
5 days ago
Job Summary:
This role requires an exceptional individual to manage patient interactions, ensuring seamless coordination of healthcare services and enhancing patient experience. The Patient Health Desk Executive/Coordinator will be responsible for addressing inquiries, providing necessary assistance, and maintaining patient records.
Key Responsibilities:
- Serve as the first point of contact for patients
- Coordinate and schedule patient appointments and follow-ups
- Maintain accurate and up-to-date patient records
- Ensure clear communication with patients regarding treatment plans and procedures
- Provide support with billing and insurance processing
- Liaise with medical staff to ensure smooth patient flow
- Handle patient complaints and escalate issues as required
- Promote health education initiatives and wellness programs
- Ensure compliance with hospital policies and regulations
Qualifications and Skills:
- Bachelor's degree in Healthcare Administration or a related field
- Prior experience in a hospital setting preferred
- Excellent interpersonal and communication skills
- Ability to multitask efficiently in a fast-paced environment
- Proficiency in healthcare management software and Microsoft Office
- High level of professionalism and problem-solving skills
About This Role:
This is an exciting opportunity to work in a dynamic healthcare environment. If you are passionate about delivering exceptional patient care, we encourage you to apply.
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