Senior Business Solutions Specialist

2 days ago

Karachi, Sindh, Pakistan beBee Careers Full time
About the Role

We are seeking a skilled Senior Business Solutions Specialist to join our team. In this role, you will be responsible for delivering exceptional technical support to clients, resolving complex issues and documenting solutions.

Key Responsibilities
  1. Provide Level 1 technical support to clients, resolving issues and documenting solutions.
  2. Maintain relationships with clients through effective communication and collaboration.
  3. Translate business requirements into functional specifications for development teams, ensuring seamless project implementation.
  4. Collaborate with internal teams and clients to gather and document business requirements, driving project success.
  5. Develop and maintain comprehensive technical documentation, facilitating knowledge sharing and process improvement.
  6. Work closely with developers to ensure successful system implementation, meeting client expectations and project goals.
  7. Conduct Quality Assurance testing for new developments, identifying and addressing potential issues.
  8. Provide ongoing support to stakeholders during system rollout, ensuring smooth transition and adoption.
  9. Conduct business process analysis to identify areas for improvement, implementing changes that drive efficiency and effectiveness.
Requirements
  1. Bachelor's degree in Information Technology or a related field.
  2. Minimum of 0-1 years of experience as a Technical Business Analyst, with a proven track record of delivering results in a fast-paced environment.
  3. Excellent written and verbal communication skills, with the ability to effectively articulate complex ideas and solutions.
  4. Strong analytical and problem-solving skills, with the ability to navigate complex technical issues and find innovative solutions.
  5. Ability to work independently in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
Work Details

This is a full-time position, working Monday to Friday, 9 am - 5:30 pm.

About Us

We are a technical recruitment firm specializing in helping software houses and IT product companies find top IT talent. Our mission is to connect talented professionals with exciting career opportunities, driving growth and innovation in the tech industry.

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