E-commerce Customer Experience Manager

5 days ago


Karachi, Sindh, Pakistan beBee Careers Full time

We are looking for an experienced E-commerce Customer Experience Manager to lead our customer support team and drive exceptional customer experiences.

About the Role

  • Lead the customer support team to ensure seamless customer interactions.
  • Collaborate with cross-functional teams to resolve customer issues and improve support processes.

Qualifications

  1. Minimum 6 years of experience in customer support or a similar role in e-commerce or fashion.
  2. Graduation degree or related fields.
  3. In-depth knowledge of e-commerce order management.
  4. Hands-on experience with MS Excel and CRM tools.

What We Offer

  • Competitive compensation package.
  • Opportunities for professional growth and development.


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