
E-commerce Product Coordinator
7 hours ago
We are seeking a detail-oriented and organized E-commerce Product Coordinator to join our team. As an E-commerce Product Coordinator, you will be responsible for managing online product listings, handling customer inquiries, and ensuring seamless order fulfillment.
Key Responsibilities:
- Product Listing Management: Manage and maintain accurate and up-to-date product listings across multiple e-commerce platforms.
- Customer Engagement: Engage with customers via phone, email, and chat to resolve inquiries, provide product information, and offer solutions.
- Order Fulfillment: Ensure timely and accurate order fulfillment, including processing, shipping, and resolving any issues that may arise.
- Inventory Management: Maintain accurate inventory levels and manage stock replenishment to ensure timely order fulfillment.
- Process Improvement: Continuously monitor and improve e-commerce processes to ensure efficiency, accuracy, and customer satisfaction.
Requirements:
- 1+ year of experience in e-commerce, customer service, or a similar role.
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Proficiency in e-commerce platforms and inventory management software.
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