Senior Customer Engagement Specialist

1 day ago


Islamabad, Islamabad, Pakistan beBeeCommunication Full time 75,000 - 80,000
Customer Service Representative Role

We are seeking a highly skilled and experienced customer service representative to join our team in Islamabad. The ideal candidate will possess excellent communication skills, previous experience in call centers or telesales, and be comfortable working non-traditional hours.

Key Responsibilities:
  • Making outbound calls to UK and US prospects to promote our products and services.
  • Taking inbound calls from customers with queries or complaints.
  • Meeting daily and monthly key performance indicators (KPIs) to drive business growth.
  • Updating customer relationship management (CRM) records after each call to ensure accurate and up-to-date information.
Requirements:
  • Strong communication skills in English (spoken and written).
  • Previous experience in call centers or telesales is highly desirable.
  • Confidence, energy, and a target-driven mindset to succeed in this role.
  • Comfortable working non-traditional hours, including night shifts (US and UK timings).
What We Offer:
  • A supportive team environment and ongoing training opportunities.
  • Fast career progression for top performers who demonstrate exceptional skills and dedication.


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