Sales and Customer Support Representative

5 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

We are seeking a highly motivated and organized individual to join our team as a Sales and Customer Support Representative.

The ideal candidate will possess excellent communication skills, both verbal and written, and a professional mindset with a drive to deliver exceptional customer service.

This is a full-time position requiring a commitment to working from 1pm-10pm Mon-Fri, and on Saturdays for 5 hours.

Key Responsibilities:
  • Initial point of contact for all incoming customer calls
  • Providing support and assistance as needed
  • Responding promptly to new inquiries
  • Delivering quotes and estimates within 24 hours
  • Sending necessary paperwork, such as estimates, job sheets, invoices, and more
  • Keeping customers and drivers informed throughout and after moves have been completed
  • Conducting rigorous follow-ups with quoted or unanswered customers
  • Collaborating with contractors for information and estimates

A typical day's tasks will be dynamic, and the ability to thrive in high-pressure situations is essential.

Required Skills and Qualifications:
  • Mandatory customer service experience - Three-tiered service would be beneficial
  • Excellent verbal and written English communication skills
  • Able to problem-solve effectively

The successful candidate will be committed to delivering exceptional customer service and will be able to work efficiently in a fast-paced environment.

Benefits:
  • A competitive compensation package
  • Opportunities for future growth and development


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