Customer Support Representative

3 weeks ago


Lahore, Punjab, Pakistan Planlab Solutions Full time
Customer Support Representative (Night Shift)

Are you passionate about delivering exceptional customer support? Join our team at Planlab Solutions, where we value talent, dedication, and the drive to grow

Position: Customer Support Representative

Location: Model Town Link Road

Shift: Night Shift (09 hours)

Responsibilities:

  • Manage Email Queries, Live Chat, and calls with International Clients.
  • Proficiency in computer operations and MS Office and Excel.
  • Can manage and train subordinates on projects in which he gets expertise.
  • No sales, targets, or commission-based work.

Qualifications:

  • Minimum 1 year's experience in a customer support role or Supervision.
  • Proficient in spoken and written English.
  • Experience in Zendesk, Gorgias, and Customer type CRM.
  • Availability for night shifts.

Compensation: Market Competitive Salary based on relevant experience and interview.

Seniority level: Entry level

Employment type: Full-time

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