
Desktop Support Specialist
3 days ago
Job Type: Full-time employment onsite
About the Role:This position is responsible for providing technical support for IT infrastructure, including hardware and software issues.
Key Responsibilities:- Technical Skills
- Provide expert-level support for IT infrastructure, troubleshooting hardware, software, and operating system issues while adhering to security compliance requirements.
- Install, troubleshoot, and repair hardware problems for desktops, laptops, printers, and peripherals.
- Resolve issues with desktop applications and perform basic network cabling tasks.
- Network and System Knowledge
- Understand enterprise LAN/WAN setups and concepts.
- Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
- Troubleshoot end-user network cabling issues effectively.
- Smart Hands Support
- Experience with peripheral and networking hardware such as monitors, keyboards, mice, printers, routers, switches, firewalls, and other related devices.
We are seeking a highly skilled and experienced Desktop Support Specialist to join our team. The ideal candidate will have a strong background in IT infrastructure, excellent communication skills, and the ability to work effectively in a fast-paced environment.
The successful candidate will be responsible for providing technical support for IT infrastructure, including hardware and software issues. They will also be required to install, troubleshoot, and repair hardware problems for desktops, laptops, printers, and peripherals.
If you are a motivated and detail-oriented individual with a passion for IT infrastructure, we encourage you to apply for this exciting opportunity.
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