
Enterprise Business Growth Professional
1 day ago
As a Business Development Representative, you will play a crucial role in ensuring the accuracy and completeness of our sales pipeline data. You will research, validate, and enrich account and contact details using AI, internal tools, and external sources to ensure data is accurate, up-to-date, and actionable for sales teams.
This role involves:
- Account and Data Enrichment: Identify missing data and correct inconsistencies in fleet information for accounts.
- Review, verify, and supplement account assignments to meet daily/weekly enrichment targets and quality benchmarks.
- Collaborate with teammates and SDR managers to maintain data integrity and drive ongoing improvement in outreach quality and process adherence.
You will also be responsible for:
- Quality Assurance (QA): Audit Sales Development Representative calls and workflows according to standardized QA rubrics, with consistent attention to procedural compliance and customer experience.
- Provide constructive feedback to SDRs and team leads to drive improvement in outreach quality and process adherence.
- Participate in calibration sessions and training to ensure fairness and uniformity in QA practices.
Requirements:
- Bachelor's degree (or equivalent work experience) in business, operations, IT, or a related field.
- Experience with data research, customer outreach, sales operations, or quality/process auditing.
- Excellent written and verbal communication skills, comfortable drafting reports and summarizing findings.
- Proficiency in using CRM/platforms, spreadsheets, and research tools.
We offer a collaborative and dynamic work environment that values continuous growth and development. As an equal opportunity employer, we welcome people of different backgrounds, experiences, abilities, and perspectives.
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