
Smart Card Technical Specialist
2 weeks ago
We are seeking a skilled and experienced Technical Consultant to join our team. As a Technical Consultant, you will play a critical role in providing technical guidance and support to customers. Your expertise will be essential in helping us deliver high-quality solutions that meet the needs of our clients.
\- Key Responsibilities:
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- Provide technical guidance and support to customers on a range of technical issues related to smart cards and BPS products and services.\
- Work closely with internal teams to identify and resolve technical issues and improve customer satisfaction.\
- Develop and maintain strong relationships with customers to understand their technical needs and provide tailored solutions.\
- Analyze complex technical problems and develop creative solutions to meet customer requirements.\
- Stay up-to-date with industry trends and emerging technologies to ensure we remain at the forefront of innovation.\
- Collaborate with cross-functional teams to design and implement new technical solutions.\
- Conduct training sessions and workshops to educate customers on technical aspects of our products and services.\
- Travel extensively to meet with customers and attend industry events to stay connected with the community.\
- Participate in business development activities to identify new opportunities and drive growth.\
- Maintain accurate records and reports to track customer interactions and technical issue resolutions.\
- Engage in continuous learning and professional development to enhance technical skills and knowledge.
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- Bachelor's degree in Computer Science or Engineering or equivalent experience.\
- Minimum 3 years of experience in a similar role, preferably in a technical consulting environment.\
- Strong understanding of smart card technology and BPS products and services.\
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal teams.\
- Proven problem-solving skills, with the ability to analyze complex technical issues and develop creative solutions.\
- Ability to work independently and as part of a team, with a strong commitment to customer satisfaction.\
- Fluency in English, with proficiency in Urdu an advantage.\
- Willingness to travel extensively and adapt to changing priorities and deadlines.
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- Competitive salary and benefits package.\
- Opportunities for career advancement and professional growth.\
- Collaborative and dynamic work environment.\
- Continuous learning and professional development opportunities.\
- Recognition and rewards for outstanding performance.
We are a leading provider of advanced security solutions, committed to delivering innovative and effective solutions that meet the evolving needs of our customers. Our team is passionate about technology and dedicated to making a positive impact in the world.
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